Kona Low Storm Recovery

City and County of Honolulu

The City and County of Honolulu is actively working to support residents as they clean up and recover from the impacts of the March 2026 Kona Low flooding. City departments and partner agencies are collaborating to assess damage, address safety concerns, and connect residents with available assistance. 

Community Assistance Center

Community-driven, City-supported in-person assistance

  • The Community Assistance Center (CAC) has been set up to provide critical services and information to residents impacted by the Kona low flood, including medical assistance, replacement of vital records, replacement of driver’s licenses and state IDs, housing assistance and case management, and disaster assistance information.

    Beginning Friday, April 3 the community-led Sugar Mill Distribution Hub will relocate to Waialua District Park’s parking lot. This hub provides immediate community aid such as: food, water, cleaning supplies, household, and outdoor items.

  • City’s Community Assistance Center includes long-term recovery support, such as:

    • Free medical clinic

    • Financial assistance

    • Food provisions and SNAP

    • Replacing important documents

    • Insurance guidance

    • Agricultural support

    • Shelter & housing assistance

    Government services:

    • Permitting

    • Billing

    • Safety support

    • Transportation

    • Utility assistance

    The community-led Distribution Hub includes more immediate needs, such as:

    • Food

    • Water

    • Cleaning supplies

    • Household items

    • Outdoor goods

  • Waialua District Park:  67-180 Goodale Avenue. Open daily from 10 a.m. to 6 p.m.

    Assistance Center is relocating to the BYU Hawai‘i Gymnasium on Saturday, April 4 from 12 noon to 5 p.m. The community-led Distribution Hub will open in the park’s parking lot beginning Friday, April 3 from 10 a.m. to 2 p.m. and 4:30 p.m. to 7 p.m. 

    All services closed for Easter Sunday, April 5.

Get Help and Resources

Get Help or Give Help

Connect with resources for additional support or offer a helping hand to your neighbors.

Property Tax Relief

Residents whose properties were impacted by the Kona low storm that they may be eligible for a tax break.
Emergency repair work needed due to the recent Kona Low Storms may begin immediately without a building permit, subject to specific safety requirements.

Permitting Information

Get more information

Health and Safety Information

Get more information about personal health and safety following flood events.

City Services Updates

Get information about City services and appointments that were impacted by the Kona low storm.

Storm Clean Up & Debris Information

Get information about how to dispose of storm debris and what the City is doing to manage debris storage.

The Hawaiʻi Department of Commerce and Consumer Affairs (DCCA) Insurance Division has created a Post-Disaster Insurance Claims Guide and an instructional video to help residents through the insurance claims process. The City and County of Honolulu has worked with the DCCA Insurance Division on flood insurance and FIRM updates, and their team has been a helpful and knowledgeable partner in helping residents understand insurance coverage and disaster recovery resources.

Residents are encouraged to begin emergency repairs as soon as they have documented their damages.

Hawaiʻi Post-Disaster Insurance Claims Guide (PDF):https://cca.hawaii.gov/wp-content/uploads/2026/01/hi-post-disaster-claims-guide.pdf

National Association of Insurance Commissioners Post-Disaster Insurance Claims Guide (PDF): https://dod.hawaii.gov/hiema/files/2026/03/Guide-Post-Disaster-Claims-Guide.pdf

Post-Disaster Insurance Claims Guide

DCCA Video: How to File a Claim

Report damage to your home and business or agricultural damage to help the City and our partners understand the scope of damages resulting from the Kona Low Storms.

Report Damage

Printable City Flyers and Resources

City Updates

The City provides daily updates on our storm recovery efforts. Sign up to get City updates emailed to you.